Your privacy, explained.
researchcontact.com is operated by Second Clinic LLC, a Wyoming company. This notice explains the information used to provide this public trial directory.
What we process
When you search, your disease or diagnosis term and optional city, state, and country filters pass through our server to retrieve public ClinicalTrials.gov records. Those terms may reveal health interests even though you do not supply a name. Hosting infrastructure necessarily processes network information such as IP addresses and browser requests. Optional result filters such as study age group, phase, study type, recruiting location, and local phone availability are applied in your browser. No birth date or medical history is requested. We do not ask for medical records, patient profiles, or eligibility answers.
Where information goes
Our hosting provider processes requests to operate and protect the service. ClinicalTrials.gov receives search terms from our server; location filtering takes place in our service. Stripe processes checkout details, payment information, and any email address you provide to Stripe under its own privacy notice. We do not send search terms, trial identifiers, or report contents to Stripe or advertisers. Opening an official record or advertisement takes you to another website governed by its own policies.
Browser storage and retention
Normal searches stay in page memory. Only when preparing a purchase, we save the current results in session storage in this browser tab, with a 24-hour expiry. A successful purchase starts a 24-hour export window. Clear results removes our local snapshot and purchase reference; closing the tab generally removes session storage. Expired entries are removed on the next visit. We do not persist search histories on our server. Minimal payment records are retained for up to seven years for accounting, refunds, and legal obligations; pending purchase records are removed after seven days and webhook event identifiers after 30 days. Payment providers maintain their own records.
Cookies, analytics, and advertising
The application sets no advertising or analytics cookies and uses no behavioral analytics, session replay, ad pixels, or cross-site tracking. Hosting access controls or payment providers may use their own necessary cookies. Unfilled ad spaces do not load advertising scripts. We do not sell search information or use searches to target advertising.
Security and your choices
We use encrypted transport in production, security headers, limited access, and minimal application logging. No system can guarantee absolute security. Use Clear results to remove the locally saved report. You can request access, correction, deletion, or other rights available under applicable law using our privacy contact. We verify requests proportionately and explain any legal retention exceptions. We do not use medical information to verify identity.
Children and changes
The service is intended for adults, including adults researching studies for someone else. We do not knowingly solicit personal information from children under 13. This notice will be updated if practices change, with a revised effective date and any legally required notice or consent.
Contact
Contact support@researchcontact.com. Please do not send diagnoses, medical records, or health information. For purchase support, provide only your receipt or purchase reference. Business mailing address: 30 N Gould Street, Ste R, Sheridan, WY 82801.